The Processing of Personal Data
Our objective and intention is that you will be able to feel safe and secure when you provide your personal information to us at GAIM Immersive Technology Group AB. All processing of personal data is based on the provisions and requirements of the European Union’s General Data Protection Regulation (GDPR).
GAIM Immersive Technology Group AB is the data controller, pursuant to the GDPR, for the processing of personal data held by the company that takes place. GAIM Immersive Technology Group AB is responsible for the processing of personal data that takes place via our websites and social channels.
When does the processing of personal data occur?
GAIM Immersive Technology Group AB processes your personal information when you:
Order our products, sign up for our newsletter subscription service, or other similar services, choose to participate in any of our competitions, events or campaigns, look for an open position, register your interest in employment, or apply for employment with us, otherwise seek contact with us via any of our contact channels; online forms or email.
What personal data do we collect?
Personal data such as your name, date of birth, address, telephone number and email address are only collected on our websites when you give your consent, i.e., we record only the data you choose to submit. GAIM Immersive Technology Group AB’s seeks to avoid registering civil identification numbers (social security numbers) and sensitive personal data such as racial or ethnic origin, political opinions, religious or philosophical beliefs, membership in trade unions, health matters and sex life. If you do provide such information, for example, prior to a seminar that you have a food allergy/intolerance and want or want to avoid certain foods, we presume that you want the information to be registered with us.
Why do we collect personal data?
We ask for certain mandatory personal data when you actively choose to have a relationship with us through placing an order, membership, subscription, participation in competitions and events or otherwise contact us. This is in order to:
offer a service that is as good and correct as possible, manage products and services ordered.
How do we process registered personal data?
The personal information you provide is registered in:
our website database in the case of placing an order (storage is on servers within EU)
our service case system on contact via the website form on the ”Contact us” and ”FAQ” pages
our newsletter database on prescription
The information may also be used for marketing purposes as well as for follow-ups.
When you look for an open position with us, or apply, participate in surveys and provide information for “benchmarking” or tell us you want to be contacted by us, we use your personal information only for the purpose for which you provided it.
Deleting registered personal data/ Cancelling newsletter subscription
Canceling newsletter subscription:
Carried out via a link at the bottom of the newsletter.
Disclosure of personal data to others
With orders and registrations, the information recorded in our register may be disclosed to third parties, in other words to individuals or companies outside of GAIM Immersive Technology Group AB, to the extent necessary to be able to administer;
the participation in a competition or event, registration of products, newsletter subscription, in order to perform a requested service/order.
This also applies when you look for an open position, submit an expression of interest regarding employment, or apply for a job with us, participate in surveys and provide information for “benchmarking,” or tell us you want to be contacted by us.
In all the above-mentioned situations, GAIM Immersive Technology Group AB is the is the “data controller” responsible for the personal data and the contractors GAIM Immersive Technology Group AB uses are the “data processors.” The data processors are obligated to comply with GAIM Immersive Technology Group AB’s instructions and are not entitled to disclose your personal information to any other parties or to use them for any purposes other than those encompassed within GAIM Immersive Technology Group AB’s instructions. The data processors are also required to take certain technical and organizational measures to protect your personal data.
Finally, personal data may also be disclosed in the event this is required by law, regulation or a decision of a governmental authority.
How long is the information retained?
We retain the personal data for as long as necessary in order for us to be able to fulfill our commitments, i.e. provide the service, product or training, sent out invoices, deal with complaints or claims, etc.
If you have consented to that your contact information will remain in our customer database for marketing purposes even after the customer relationship has ended, it will remain in the database until you tell us that you want the information deleted.
Registry extracts and corrections
You are entitled to obtain, once a year without cost, information about the personal data concerning you that is being processed by GAIM Immersive Technology Group AB. In such case, make your request in writing to the Data Protection Officer (for the address, see contact section). If in your opinion some information about you is incorrect or misleading, you can contact the Data Protection Officer and make a written request for a change.