Please follow our troubleshooting guide which can be found here. There are also tutorials showing different settings. If you still experience issues please contact us for support.

General rule is that a killing shot generates 1000p. Any injuring shot deducts 100p. Breaking any safety rule deducts 250p. All points are multiplied by your accuracy which in turn is calculated by dividing killing shots with total shots. The points should encourage hunting like decisions of not taking too difficult shots.

GAIM Compact is currently released in Europe.  Support so far is only English. You can still order the product to other European countries but we will not be able to offer support in your local language.

The GAIM Software is found among all other Apps and is downloaded from Oculus App Lab

You don't need any PC or cable when playing. Only the headset and a smartphone for setup.

You don't need any computer to install the software but it's downloaded from Oculus App Lab

We have used the data of a standard 308w cartridge in our rifle calculations. Weight 11,7 grams. Speed 800 m/s. The calculations for shotgun is based on US6 with 411 m/s exit speed and a 1/4 choke. For the handgun we have used the ballistics for a 9mm bullet weighing 8 grams ( 124 grain) with an exit speed of 360 m/s or 1180 ft/sec.

We publish our release notes as soon as a new version is released where you can see what version is the latest, the release notes contains information about what's been published, e.g. bug fixes, added functionality etc. The system itself will also notify you if there is an update available.

We recommend pairing via the Oculus app on your phone. While you might be able to pair in the headset directly and get it working we have noticed a bug in the Oculus software which causes issues such as the trigger not registering clicks, disconnecting in the middle of use and not being able to find each other at all.

We do not sell the Oculus Quest headset, you will have to purchase it separately.

Yes, you can order several systems. But we need a name and an email address for each systems account and license key. You can either make separate orders for each person with their information. Or buy several systems in one order and email info@gaim.com the name and email address that should be connected to the other systems. 

You can purchase them here on gaim.com. Use the same email address as when you purchased your GAIM Compact and the new scenario will automatically be added to your account. After the purchase is finished, you will need to restart GAIM in your headset. It will then ask you for an update which is your new scenario.

No, your account and license key is connected to a GAIM Compact. You need an account with us to purchase more scenarios. Use the same email always when purchasing from us.

It is in the first order confirmation that you received from us. Still can’t find it? Email us at info@gaim.com. Always use the same email address and name that is in the purchase, that way we can help you better. 

At the moment our system does not allow for purchases without VAT. All customers purchase with a debit or credit card. Once the order is shipped, contact us and we can extract an Invoice that shows what you paid and that you paid the correct amount of VAT for your country. 

You sure can! All you need to do is enter their email in your purchase or contact us at info@gaim.com and we will assist you.

No, you can choose to pay with debit or credit card without logging into your Paypal account.

The Oculus Quest 2. It is what is sold in stores today. It is sold with 64gb, 128gb or 256gb memory. GAIM takes about 1-2gb memory. They all work for GAIM, but you might want to download other applications.

No, the graphics in a VR world powered by a headset can’t be compared to those in the more flat world of a conventional computer game, powered by a gaming PC. Hopefully the power of VR headsets catch up in the future. Then our graphics will follow that development. Right now we are at the limits of an Oculus capacity. Which is quite impressive considering its computer fits inside a headset. Most hunters appreciate the practice that our rifle and ballistics can give more than beautiful leaves and rainfall. Viewing a video captured from GAIM on a normal screen or phone is not comparable to your experience when you are immersed inside Virtual Reality.

Being a subsidiary of Aimpoint we’re not expecting to move away from the red dot any time soon as we thoroughly believe it’s the best suited sight for the situations we simulate. Having said that, if we get enough requests to introduce a scope we might do it, but nothing we’re planning on currently. The muscle memory built up in the simulator can however still be used when shooting with a scope in real life. You can also choose to aim without the red dot sight.

Yes, you can use Chrome Cast to show what the shooter sees in the headset on a TV or computer screen. You can also view it on a smartphone or tablet with the Oculus app.