Help desk

Leveranssätt och returpolicy

Frakt & Retur

Fraktinformation

Fraktkostnaden beror på ditt land. Vi skickar vanligtvis samma dag eller dagen efter att du har lagt din beställning.

Klicka här för returformulär

Fraktleverantör

Vi skickar med UPS i Europa och Nordamerika. Inom Sverige skickas GAIM med DHL.

14 dagars provperiod

Testa GAIM! Du kommer inte bli besviken. Om du däremot ångrar ditt köp har du rätt att returnera produkten i perfekt skick upp till 14 dagar efter att du mottagit din produkt utan någon anledning. Vi tar inte emot returer av mjukvara.

Returpolicy

EU:
The Customer is entitled to cancel its purchase without stating any reason within fourteen (14) calendar days from receipt of the Product. In such case, the Customer shall return the Product within fourteen (14)calendar days from the date that the Customer exercised its right of withdrawal. We do not accept returns of software. All accessories must be included with the return. If the Customer cancels the purchase, GAIM will refund the amount that the Customer has paid, excluding fees for payment methods and delivery costs.

USA:
The Customer may cancel its purchase for any reason within thirty (30) calendar days from the date of the order confirmation. In such case, the Customer shall return the Product within fourteen (14) calendar days from the date of initiating a return. If the Customer cancels the purchase, GAIM will refund the amount that the Customer has paid, excluding fees for payment methods, return handling and delivery costs, within fourteen (14) calendar days from the date of approval of the return or the presentation of a delivery receipt. We do not accept returns of software. Please note that the Customer is responsible for the cost and risk of the return.