Bureau d'aide

Les frais d'expédition dépendent de votre pays. Nous expédions généralement le jour même ou le lendemain de votre commande.

Cliquez ici pour le formulaire de retour

Nous expédions avec UPS en Europe et en Amérique du Nord. En Suède, GAIM est expédié par DHL.

N'hésitez pas à essayer GAIM. Vous ne serez pas déçu. Si toutefois vous regrettez votre achat, vous avez le droit de retourner le produit en parfait état jusqu'à 14 jours après réception de votre produit sans aucune raison. Nous n'acceptons pas les retours de logiciels.

EU:
The Customer is entitled to cancel its purchase without stating any reason within fourteen (14) calendar days from receipt of the Product. In such case, the Customer shall return the Product within fourteen (14)calendar days from the date that the Customer exercised its right of withdrawal. We do not accept returns of software. All accessories must be included with the return. If the Customer cancels the purchase, GAIM will refund the amount that the Customer has paid, excluding fees for payment methods and delivery costs.

USA:
The Customer may cancel its purchase for any reason within thirty (30) calendar days from the date of the order confirmation. In such case, the Customer shall return the Product within fourteen (14) calendar days from the date of initiating a return. If the Customer cancels the purchase, GAIM will refund the amount that the Customer has paid, excluding fees for payment methods, return handling and delivery costs, within fourteen (14) calendar days from the date of approval of the return or the presentation of a delivery receipt. We do not accept returns of software. Please note that the Customer is responsible for the cost and risk of the return.